RMA: String Inverters


Should you be experiencing technical issues with your inverters, please have your installer is required to report the case to the country specific POWERTECH Industrial Corporations hotline.

To better assist you, your installer requires having the following information readily available:

  • Caller’s contact information
  • Product type and serial number
  • Installation date
  • Problem occurrence date
  • Problem description and error code


HOTLINE: +1 (800) 8902 253 300

Should the service hotline conclude to a replacement of the inverter, installers are required to select and complete the corresponding RMA document. The system replacement will be facilitated by following and accepting the general terms and conditions mentioned on the second page of the RMA document.